FAQS And Care Instructions

Contact

If you need more infomation on a product or would like to contact us please email us at : info@pineapplerepublic.com.au

Pricing and Payments

All prices are displayed in Australian dollars.

AfterPay Details

Click here to see details on how to Shop Now and Pay Later

Packaging

All product packaging is environmentally friendly and recyclable.

The shipping bags are made of corn starch and cassava roots making them compostable, just put them in your compost bin or find a composting facility close to you (in Australia).  For at home compost bins, we recommend cutting the bags into pieces before placing in your compost bin (as “brown” materials). These will completely break down within 90 days in a compostable environment.  

Shipping

We offer shipping in Australia and Internationally.
Please refer to Shipping

Returns

Should you need to return a product please refer to Returns

Care instructions

Bamboo lunch boxes 700ml, 1100ml

    • Dishwasher safe on top shelf

    Although dishwasher safe, we recommend washing the bamboo lid in hot, soapy water and drip drying, don't let the lid soak in water for an extended time.

    Silicone ring on lid can be taken off and washed.  If replaced the wrong way seal may not sit as well.

    The lids are made of 100% bamboo, so no two lids are the same, because of this your lid may not look like the picture.

    Not microwave safe.

     

    Silicone cling wrap

    1. To use make sure bowl edges are dry.  The wrap won’t stick on a wet surface.

    2. Have the wrap bump side up, smooth side down.

    3. Place the wrap on one edge of the bowl or on top of the bowl and slowly stretch the wrap over the edge of the bowl.

    4. It should stick and you can make your way stretching the wrap around the bowl one bit at a time til its fully covered.

    To use in microwave leave a small corner open to let heat escape.

        • Dishwasher safe on top shelf
        • Microwave safe

          Don’t let anything sharp touch the wraps.

          We recommend handwashing in hot, soapy water and rinse off.  

          If using in dishwasher weigh wrap down so it doesn’t fly around dishwasher, and check that it doesn’t come out with a soapy residue.  If it does you will need to rinse the wrap in water.

          Contact is for more help at info@pineapplerepublic.com.au

           

          Straws

          • Dishwasher safe

          We recommend washing the straws in hot soapy water with the cleaner brush provided.  Drip dry.

          Pouch can be washed in cold delicate washing machine.

           

          Cotton totes and mesh bags

          • Cold machine.
          • Dry on line in shade.

          Black specks may appear on cotton bags and totes once washed.  This is normal and will fade once dry.

           

          Fill and Seal Snack and Sandwich Bags

          • Dishwasher Safe on top shelf
          • Fridge and Freezer Safe
          • Microwave Safe

          For best use:
          • Put contents into bag
          • Squeeze as much air out of bag as possible.
          • Seal.

          Wash inside out for best washing and drying results.

          When using in microwave leave an opening in the seal.  Don’t heat for longer then 10 minutes at a time.

          Oven Safe to 200 degrees Celsius

           

          Fill and Seal Food Storage Bags 1L

          • Dishwasher Safe on top shelf
          • Fridge and Freezer Safe
          • Microwave Safe
          • Airtight, Leakproof
          To use: put contents into bag, join top together and snap clips shut.

          When using in microwave leave an opening in the seal.  Don’t heat for longer then 10 minutes at a time.

          Oven Safe to 200 degrees Celsius, take off plastic snap lock before heating

          Plastic snap lock can be removed for cleaning and heating in the oven.
          (Push one elbow forward and one back to snap off).

           

          Forever Bottles 600ml, 750ml

          Bottles will hold warmth and be cool up to 24hrs.

          Recommended hand washing.